Politique de remboursement
At Shooez, we want you to be satisfied with your purchase. If you are not fully happy with your order, you may request a return under the conditions below.
You have 14 days from the date you receive your item to request a return.
Eligibility for Returns
Items must be unused, unworn, and in original condition
Items must be returned in their original packaging
Proof of purchase is required
Non-Returnable Items
Worn or damaged items
Items returned after 14 days
Clearance or final sale items
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, refunds will be issued to the original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
To request a return, please contact us at shooez1@hotmail.com